This qualification reflects the role of pest management technicians who are required to identify common urban pests, assess pest problems, consider pest management options, develop pest management plans, liaise with customers, and implement pest management strategies.

These units specify the skills and knowledge required to assess and advise on and implement and monitor integrated pest management options to prevent and manage cockroaches, rodents, and other common pests in complex operations at sites where food, beverages or pharmaceuticals are handled, manufactured, produced, or packaged under an external food safety and audit regime.

This unit specifies the skills and knowledge required to install termite management systems to manage subterranean termites in premises at the pre-construction stage. It includes assessing methods of construction of different premises as well as applying techniques required to prevent termites gaining concealed access to a completed construction. The unit requires selecting equipment, materials and methods suitable to the type of termite management system and construction.

These units specify the skills and knowledge required to assess and advise on and implement and monitor integrated pest management options to manage cockroaches, rodents, and other common pests in high-risk environments where people may be more sensitive to pesticides than the general population e.g. schools, kindergartens, childcare centres, hospitals, community health centres and aged care facilities.